The Role of Technology Readiness in Customers’ Perception and Adoption of Self-service Technologies

Lin, Jiun-Sheng ChrisJiun-Sheng ChrisLinHsieh, Pei-LingPei-LingHsieh2010-10-082018-06-292010-10-082018-06-292006-08http://ntur.lib.ntu.edu.tw//handle/246246/212687en-USThe Role of Technology Readiness in Customers’ Perception and Adoption of Self-service Technologiesjournal article