綜合體育館大型集會活動廠商客戶之服務品質屬性分析=A Study on Service Quality Attributes of Mega Event for Business Customer in Sports Center: Application of the Integrated Model for KANO and IPA

康正男葉允棋胡林煥2019-12-252019-12-252014https://scholars.lib.ntu.edu.tw/handle/123456789/438762綜合體育館大型集會活動廠商客戶之服務品質屬性分析=A Study on Service Quality Attributes of Mega Event for Business Customer in Sports Center: Application of the Integrated Model for KANO and IPAjournal article10.6222/pej.4701.201403.1208