Perception and expectation gaps of information systems provider skills: The impact on user satisfaction

Tesch D.Miller R.JIUNN-YIH JIANGKlein G.2020-03-062020-03-062005https://scholars.lib.ntu.edu.tw/handle/123456789/472169[SDGs]SDG4Perception and expectation gaps of information systems provider skills: The impact on user satisfactionjournal article10.1111/j.1365-2575.2005.00201.xhttps://www2.scopus.com/inward/record.uri?eid=2-s2.0-25644444522&doi=10.1111%2fj.1365-2575.2005.00201.x&partnerID=40&md5=4beeaf9844330132c2d1db4734bbbb67