Measuring User Satisfaction with Knowledge Management Systems: Scale Development, Purification, and Initial Test

Ong, Chorng-ShyongChorng-ShyongOngLai, Jung-YuJung-YuLai2010-10-132018-06-292010-10-132018-06-292007-05http://ntur.lib.ntu.edu.tw//handle/246246/214821en-USMeasuring User Satisfaction with Knowledge Management Systems: Scale Development, Purification, and Initial Test10.1016/j.chb.2004.12.012