Chiao, Y.-L.Y.-L.ChiaoLu, C.-H.C.-H.LuLiu, P.-L.P.-L.LiuPEI-LING LIU2020-04-282020-04-282012https://scholars.lib.ntu.edu.tw/handle/123456789/486765First come, first served: Enhancing the convenience store service experiencejournal article10.5875/ausmt.v2i3.1412-s2.0-84905679966https://www.scopus.com/inward/record.uri?eid=2-s2.0-84905679966&doi=10.5875%2fausmt.v2i3.141&partnerID=40&md5=58faa02362e057de03e0bd01562c1771