Ou C.X.CHOON LING SIA2021-08-092021-08-0920101071-5819https://www.scopus.com/inward/record.uri?eid=2-s2.0-77957859993&doi=10.1016%2fj.ijhcs.2010.08.003&partnerID=40&md5=5e6bc51a16d00b4c869f034c6678ba99https://scholars.lib.ntu.edu.tw/handle/123456789/577356Consumer trust and distrust: An issue of website designjournal article10.1016/j.ijhcs.2010.08.0032-s2.0-77957859993