Quality management approaches in libraries and information services

Hsieh, P.N.P.N.HsiehChang, P.L.P.L.ChangLu, K.H.K.H.Lu2008-05-232018-05-302008-05-232018-05-302005http://ntur.lib.ntu.edu.tw//handle/246246/65091application/pdf161142 bytesapplication/pdfen-USQuality management approaches in libraries and information servicesjournal articlehttp://ntur.lib.ntu.edu.tw/bitstream/246246/65091/1/50.pdf