Kang L.Jiang Q.CHIH-HUNG PENGCHOON LING SIALiang T.-P.2021-08-092021-08-0920201536-9323https://www.scopus.com/inward/record.uri?eid=2-s2.0-85096033298&doi=10.17705%2f1jais.00647&partnerID=40&md5=fe17cd764bf889f10b37a569d1295217https://scholars.lib.ntu.edu.tw/handle/123456789/577320Managing change with the support of smart technology: A field investigation of ride-hailing servicesjournal article10.17705/1jais.006472-s2.0-85096033298