Sheau-Ling HsiehFeipei LaiPo-Hsun ChengChuen-Liang ChenHsiu-Hui LeeFEI-PEI LAI2018-09-102018-09-102006-08http://scholars.lib.ntu.edu.tw/handle/123456789/325807The paper presents an integrated, distributed Healthcare Enterprise Information Portal (HEIP) and Hospital Information Systems (HIS) framework over wireless/wired infrastructure at National Taiwan University Hospital (NTUH). A single sign-on solution for the hospital customer relationship management (CRM) in HEIP has been established. The outcomes of the newly developed Outpatient Information Systems (OIS) in HIS are discussed. The future HEIP blueprints with CRM oriented features: e-Learning, Remote Consultation and Diagnosis (RCD), as well as on-Line Vaccination Services are addressed. Finally, the integrated HEIP and HIS architectures based on the middleware technologies are proposed along with the feasible approaches. The preliminary performance of multi-media, time-based data exchanges over the wireless HEIP side is collected to evaluate the efficiency of the architecture. ?2006 IEEE.[SDGs]SDG3[SDGs]SDG9E-learning; Hospital data processing; Information systems; Middleware; Portals; Telemedicine; Customer relationship management (CRM); Healthcare information system; Hospital Information Systems (HIS); Outpatient Information Systems (OIS); Health care; article; computer; computer network; computer program; computer system; data base; electronic medical record; equipment; equipment design; hospital information system; human; information system; Internet; methodology; outpatient; Taiwan; telemedicine; Computer Communication Networks; Computer Systems; Computers; Database Management Systems; Equipment Design; Hospital Information Systems; Humans; Information Systems; Internet; Medical Records Systems, Computerized; Outpatients; Software; Taiwan; Telemedicineconference paper10.1109/IEMBS.2006.260715