CHIH-HUNG PENGYin DCHIH-PING WEIZhang H.2020-02-102020-02-102014https://www.scopus.com/inward/record.uri?eid=2-s2.0-84923471650&partnerID=40&md5=bd240d1c47cddf647623ee613ad4c316https://scholars.lib.ntu.edu.tw/handle/123456789/456460How and when review length and emotional intensity influence review helpfulness: Empirical evidence from Epinions.comconference paper2-s2.0-84923471650