Kuan-Ta ChenChun-Ying HuangPolly HuangCHIN-LAUNG LEIPOLLY HUANG2018-09-102018-09-102006-09http://scholars.lib.ntu.edu.tw/handle/123456789/325577Quantifying Skype User Satisfactionconference paper10.1145/1151659.11599592-s2.0-33750327181