Liao, H.H.LiaoAI-CHIA CHUANGChuang, A.A.ChuangChen, C-YC-YChenChen, C-YC-YChen2018-09-102018-09-102007-05http://scholars.lib.ntu.edu.tw/handle/123456789/334360[SDGs]SDG13Transforming service employees and climate: A multi-level multi-source examination of transformational leadership in building long-term service relationshipsjournal article10.1037/0021-9010.92.4.1006