Motwani J.Kumar A.JIUNN-YIH JIANGYoussef M.2020-03-062020-03-061998https://scholars.lib.ntu.edu.tw/handle/123456789/472134Business process reengineering: A theoretical framework and an integrated modeljournal article10.1108/EUM0000000004536https://www2.scopus.com/inward/record.uri?eid=2-s2.0-0032327886&doi=10.1108%2fEUM0000000004536&partnerID=40&md5=11dbde1dd88d08f10fb46d1654466c88