Chen H.-N.CHUN-YAO HUANG2020-03-062020-03-062013https://scholars.lib.ntu.edu.tw/handle/123456789/471935An investigation into online reviewers' behaviorjournal article10.1108/EJM-11-2011-0625https://www2.scopus.com/inward/record.uri?eid=2-s2.0-84884794915&doi=10.1108%2fEJM-11-2011-0625&partnerID=40&md5=2ebc7514ebb92aaa31f24391f73ee771