吳玲玲臺灣大學:資訊管理學研究所陳以凡Chen, I-FanI-FanChen2010-05-052018-06-292010-05-052018-06-292008U0001-2507200816402800http://ntur.lib.ntu.edu.tw//handle/246246/179900以高彈性的瀏灠路徑為特色的多維瀏灠介面近年來在許多研究中被廣泛地討論並採用。然而，這種型態的介面也因其高彈性而造成資訊過載的現象。因此，在使用此種介面時便需要一種能夠降低使用者負擔的輔助。此篇論文採用Hill所提出的架構，這個架構清楚地描述了使用者在資訊處理階段之行為，並藉此來進一步改良Wu, Chuang, & Joung的情境式介面來改善系統效能。我們首先將比較介面與多維瀏覽介面作整合，而後將情境介面之概念整合進在資訊處理階段會使用到的介面元件—規格頁面與比較介面。其後，我們使用了五種指標來評估系統效能—有用性、易用性、定向力障礙、決策滿意度、與感受可控制度。實驗結果顯示使用者感受情境式介面較為有用、易用、且可控制度顯著地較佳。總結而言，這篇研究為使用者在使用多維瀏覽介面時的行為提供了一個良好的見解，並且也提供設計準則以支援此種瀏覽行為。Multifaceted browsing interfaces, which provide highly flexible browsing paths, have been widely discussed and adopted in recent years. However, such interfaces cause information overload due to their high flexibility. Therefore, aids that facilitate users’ efforts are called for. This thesis adopts Hill’s framework to depict how users behave in the process stage such as decision making. In addition, we further refine Wu, Chuang, & Joung’s contextual interface for improving the system’s effectiveness. We first integrate a comparison interface into the multifaceted browsing interfaces, and then contextualize the components of the interface used in Hill’s process stage, specification page and comparison interface. Five measurements, namely perceived usefulness, perceived ease of use, disorientation, satisfaction with decision making, and perceived control, are used. Our empirical results show that users perceive the refined contextual interface as useful, easy to use, and control. To conclude, our objective is to provide a better understanding of users’ behavior while using multifaceted browsing interface, as well as the design guidelines to support such behavior.Figures ivables iv. Introduction 1.1. Research problems 1.2. Purpose 2. Literature review 5.1 Contextual interface 5.2. Users information retrieval behavior 6.3. Comparison interface 8.4. Refining the interface 9.5. Hypotheses 11. Research methodology 14.1. Experimental design and procedure 14.2. Participants 16.3. Material 18.4. Interface design 20. Results and Discussion 29.1 perceived usefulness and perceived ease of use 29.2 Disorientation 33.3 Satisfaction 34.4 Perceived control 36. Conclusion, managerial implications, limitations, and future work 38.1 Conclusion 38.2 Managerial implications 39.3 Limitations and future works 40eferences 43ppendix A. Questions about interface effectiveness 49ppendix B. Results of MANOVA procedure 53application/pdf1806406 bytesapplication/pdfen-US情境因子情境介面比較介面介面設計瀏覽Contextual factorContextual interfaceComparison interfaceInterface designBrowsing[SDGs]SDG3http://ntur.lib.ntu.edu.tw/bitstream/246246/179900/1/ntu-97-R95725042-1.pdf