Luo S.TSAN MING CHOI2022-05-302022-05-302021https://www.scopus.com/inward/record.uri?eid=2-s2.0-85107897812&doi=10.1007%2fs10479-021-04101-4&partnerID=40&md5=e5fc74eda8b062ad858c9eceead6fef2https://scholars.lib.ntu.edu.tw/handle/123456789/612154Business operations have entered the digital era in which artificial intelligence (AI), machine learning (ML) and blockchain (BKC) have emerged as major disruptive forces. In AI and ML, deep learning is a critical area. In this paper, we aim to investigate how deep learning and BKC together can help improve business operations. We first examine the operations research (OR) literature related to the applications of deep learning for business operations. Then, we discuss the prior studies on using BKC for operations. After that, we explore deep learning? applications for BKC, BKC? applications for deep learning as well as how deep learning and BKC have been used together for business operations. Then, we construct a research framework and propose future research directions. ? 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.Blockchain; Business operations; Deep learning; Literature review; Operations researchjournal article10.1007/s10479-021-04101-42-s2.0-85107897812