Luor, T.T.LuorWu, L.L.WuLu, H.H.LuTao, Yu-HuiYu-HuiTao2013-01-032018-06-292013-01-032018-06-292010-09http://ntur.lib.ntu.edu.tw//handle/246246/245851en-USThe Effect of Emoticons in Simplex and Complex Task-Oriented Communication: An Empirical Study of Instant Messagingjournal article10.1016/j.chb.2010.02.003http://ntur.lib.ntu.edu.tw/bitstream/246246/245851/-1/09.pdf