Application of customer satisfaction study to derive customer knowledge

Hsu S.-H.WUN-HWA CHENHsueh J.-T.2020-03-062020-03-062006https://scholars.lib.ntu.edu.tw/handle/123456789/472561[SDGs]SDG8Application of customer satisfaction study to derive customer knowledgejournal article10.1080/14783360500528197https://www2.scopus.com/inward/record.uri?eid=2-s2.0-33645716081&doi=10.1080%2f14783360500528197&partnerID=40&md5=4757a0a35d13c25c09a1e260cf2c60d0