2024-05-182024-05-1814773https://scholars.lib.ntu.edu.tw/handle/123456789/717012Inclusion (person-environment fit and diversity)Multilevel theories and methodsCross-cultural managementLeadershipService climate and service performance員工與組織/工作適配跨層次理論與方法跨文化管理領導組織服務氣候與員工績效及顧客滿意