Why Customers Stay with aParticular Service Provider:An Empirical Model from a Consumer Perspective

Hsien-Tung TsaiHengchiang Huang2010-11-022018-06-292010-11-022018-06-292006http://ntur.lib.ntu.edu.tw//handle/246246/219826Beijing, Chinaen-USWhy Customers Stay with aParticular Service Provider:An Empirical Model from a Consumer Perspectiveconference paper