Wei C.-K.MING-CHIN YANGKUO-PIAO CHUNG2018-09-102018-09-102010http://www.scopus.com/inward/record.url?eid=2-s2.0-77958473393&partnerID=MN8TOARShttp://scholars.lib.ntu.edu.tw/handle/123456789/358699Development the strategics and customer relationship management model for medical center outpatient servicesjournal article