Communication skills importance and proficiency: Perception differences between IS staff and IS users

HOUN-GEE CHENMiller, R.R.MillerJIUNN-YIH JIANGKlein, G.G.Klein2020-03-062020-03-062005https://scholars.lib.ntu.edu.tw/handle/123456789/472599Communication skills importance and proficiency: Perception differences between IS staff and IS usersjournal article10.1016/j.ijinfomgt.2004.12.0022-s2.0-19044380417https://www.scopus.com/inward/record.uri?eid=2-s2.0-19044380417&doi=10.1016%2fj.ijinfomgt.2004.12.002&partnerID=40&md5=864339dc5194fa1361589aba17885270