Lin, Chia-HungChia-HungLinSiao, Shu-FenShu-FenSiaoTung, Heng-HsinHeng-HsinTungKUO-PIAO CHUNGShun, Shiow-ChingShiow-ChingShun2021-03-312021-03-312021-02-2615276546https://scholars.lib.ntu.edu.tw/handle/123456789/555883This study investigates the expectations, perceptions, and gaps of the healthcare service quality (HSQ) from the patients' perspective, and explores the significant demographic and clinical factors associated with the HSQ in nurse practitioner practice (NPP).advanced nursing practice; healthcare service quality; nurse practitioner; quality of care[SDGs]SDG3adult; advanced practice nursing; article; awareness; certification; clinical feature; controlled study; convenience sample; cross-sectional study; demography; emergency ward; empathy; expectation; female; health care delivery; hospitalization; human; majjournal article10.1111/jnu.12641336349572-s2.0-85101684011https://scholars.lib.ntu.edu.tw/handle/123456789/552585