HSIU-PING YUEHWEIJANE LIN2019-04-232019-04-232016-01-01978331940092103029743https://scholars.lib.ntu.edu.tw/handle/123456789/4057848th International Conference on Cross-Cultural Design, CCD 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016; Toronto; Canada; 17 July 2016 到 22 July 2016© Springer International Publishing Switzerland 2016. This study conducted a questionnaire survey to investigate the requirements and preferences toward the services and appearance of home service robot. And the psychological factors regarding human robot interaction, including likability, sincerity, trust and privacy were explored and discussed. The preliminary results show that functions of house chores, security and emergency detecting were highly expected and preferred by 267 participants. While the social and caretaking/nursing functions were not preferred as expected. The participants liked medium size robots without too many facial features. Hands and arms that extended human reach were more valued than legs and wheels that substitute human movement. Participants also valued the interface of response and information, such as the body screen on the robot. Psychological factors of likability, sincerity, trust and privacy correlated with each other significantly, and were also related to the preference of robot appearance. This study takes a clear profile of the users’ expectation on future home intelligent service robots.enHome service robot | Human-robot interaction | Intelligent service robotbook part10.1007/978-3-319-40093-8_602-s2.0-84978835214https://api.elsevier.com/content/abstract/scopus_id/84978835214