WAN-CHING LIENLiu Y.-P.Chen I.-S.Huang M.-L.Wang H.-N.KUAN-YU HUNGJUI-SHENG SUN2020-02-072020-02-0720190735-6757https://www.scopus.com/inward/record.uri?eid=2-s2.0-85063142971&doi=10.1016%2fj.ajem.2018.08.071&partnerID=40&md5=93e0f7c9abea03fc5f9355ebcd35186bhttps://scholars.lib.ntu.edu.tw/handle/123456789/455291[SDGs]SDG3administrative personnel; ambulance; boarding time; chi square test; consultation; controlled study; education; emergency health service; emergency ward; female; hospital admission; hospital bed utilization; hospital discharge; human; joinpoint trend analysis; leadership; leisure; length of stay; Letter; male; medical decision time; medical director; mortality; nurse; nurse leader; nurse practitioner; pandemic influenza; patient transport; priority journal; statistical analysis; Student t test; Taiwan; text messaging; time; total quality management; university hospital; adult; aged; hospital admission; hospital emergency service; length of stay; middle aged; patient satisfaction; very elderly; young adult; Adult; Aged; Aged, 80 and over; Emergency Service, Hospital; Female; Humans; Leadership; Length of Stay; Male; Middle Aged; Patient Admission; Patient Satisfaction; Taiwan; Young Adultletter10.1016/j.ajem.2018.08.071301902432-s2.0-85063142971