Liu, WuWuLiuSHU-CHENG CHIFriedman, RayRayFriedmanTsai, Ming-hongMing-hongTsai2018-09-102018-09-102009http://scholars.lib.ntu.edu.tw/handle/123456789/352853Explaining Incivility in the Workplace: The Effects of Personality and Culturejournal article10.1111/j.1750-4716.2009.00035.x