A survey of circulation librarians' emotional labor and emotional exhaustion: The case of difficult patron service in university libraries

CHEN SU-MAY SHEIH2018-05-292018-05-302018-05-292018-05-302012http://ntur.lib.ntu.edu.tw//handle/246246/284684A survey of circulation librarians' emotional labor and emotional exhaustion: The case of difficult patron service in university librariesjournal article10.6120/JoEMLS.2012.501/0482.RS.AM