Investigating the Relationship Between Service Providers’ Personality and Customers’ Perceptions of Service Quality Across Gender

Lin, N. P.N. P.LinChiu, H. C.H. C.ChiuHsieh, Y. C.Y. C.Hsieh2011-02-152018-06-292011-02-152018-06-292001-12http://ntur.lib.ntu.edu.tw//handle/246246/226774en-USInvestigating the Relationship Between Service Providers’ Personality and Customers’ Perceptions of Service Quality Across Genderjournal article