薛亞聖2006-07-252018-06-292006-07-252018-06-292003-07-31http://ntur.lib.ntu.edu.tw//handle/246246/5029追求台灣的永續生存，除了追求環境的品質很重要，生活的品質也同等重要。在生 活品質的追求上，休閒與醫療又是其中不可或缺的核心成分。為能正確反映生活品質的 良窳，建構有效的指標提供資訊作為決策參考至為重要，因此，本研究的目的即在找尋 與提出關鍵性的生活指標，而以醫療品質為例。 本年度的研究重點已從廣泛搜集相關指標，進展到確認關鍵性，且可國際互比的指 標。經採用世界衛生組織對所有會員國例行性搜集建立的健康與醫療、社會資源指標， 以迴歸模式找出具有解釋力的指標，及對全台灣地區民眾作隨機抽樣之電腦輔助 （CATI）電話訪查，最後篩選出三大類七項指標系統：（一）、健康指標（四項）：平均 餘命、60 歲以上人口健康年之平均餘命、幼童死亡率、及12 歲齲齒、缺齒、補綴牙齒 數；（二）醫療資源指標（二項）：每10 萬人口醫師數、平均每人政府醫療支出；（三） 服務品質（一項）：就醫民眾之整體性就醫滿意度，可作為呈現國人醫療品質之關鍵性 指標。未來應可再進一步發展出綜合性之「醫療幸福」指標，以作為政府政策制訂之參 考。Life quality is as important as environmental quality for realizing a sustainable development in Taiwan. The quality of leisure and health care are the core of life quality. In order to reflect the quality of those dimensions accurately, suitable key indicators are crucial to the provision of such information for policy making. Therefore, the purpose of this research is to identify the critical indicators to health care. The indicator system employed by the World Health Organuzation（WHO）is selected as the reference base, the authors use OLS model to indentify significant health and social resources indicators for explaning important outcome of health status. A computer aided telephone interview (CATI) was conducted to collect data on people’s opinion on quality of health services. There are three typology(Seven indicators) were identified as crucial indicators after those procedures: (1)Health indicators : life expectancy at birth, healthy life expectancy at 60 years old, child mortality, DMFT at age 12, (2) Health care resources: physicians per 100,000 population, per capita governmental health care expenditure, and (3) service quality: overall patient satisfaction on health services. A further development of a summarized single indicator from the above indicators can be the future direction of research.application/pdf478543 bytesapplication/pdfzh-TW國立臺灣大學公共衛生學院醫療機構管理研究所生活品質醫療品質健康指標醫療資源指標服務品質電腦輔助電話調查（CATI）life qualityhealth care qualityhealth indicatorhealth care resourcesservice qualitycomputer aided telephone interview (CATI)[SDGs]SDG3reporthttp://ntur.lib.ntu.edu.tw/bitstream/246246/5029/1/912621Z002009.pdf