Fan Y.-NCHING-CHIN CHERN2020-02-122020-02-1220129783642289415https://www.scopus.com/inward/record.uri?eid=2-s2.0-84858774727&doi=10.1007%2f978-3-642-28942-2_1&partnerID=40&md5=5e276952f4fee050fc198dd69c008366https://scholars.lib.ntu.edu.tw/handle/123456789/457962An agent model for incremental rough set-based rule induction in customer relationship managementconference paper10.1007/978-3-642-28942-2_12-s2.0-84858774727