Service Fairness and Customer Satisfaction in Internet Banking: Exploring the Mediating Effects of Trust and Customer Value

Yu-Qian ChuHOUN-GEE CHEN2018-09-102018-09-102012-04http://scholars.lib.ntu.edu.tw/handle/123456789/374662Service Fairness and Customer Satisfaction in Internet Banking: Exploring the Mediating Effects of Trust and Customer Valuejournal article10.1106/10662241211251006