Bryan RUEY JER JEANSinkovics R.R.Kim D.2022-05-302022-05-302014https://www.scopus.com/inward/record.uri?eid=2-s2.0-84907511895&doi=10.1016%2fj.im.2014.08.002&partnerID=40&md5=d3f916bec8442359fc76916929f1c4efhttps://scholars.lib.ntu.edu.tw/handle/123456789/612447The literature suggests that advances in information and communication technologies have been a major driver of the restructuring of multinational enterprises and their cross-border supply chain management. However, the role of information technology usage for collaboration and its antecedents and performance implications in cross-border exchange relationships have not been clearly specified. In response to this claim, this study examines the determinants of electronic collaboration (E-collaboration) and its outcomes for suppliers with regard to their international customers. Drawing on an empirical foundation of 240 Taiwanese-based electronics equipment manufacturers, we test the effects of technological, organizational and environmental dimensions on E-collaboration and its impact on relationship performance in international exchange. The findings on the pertinence of E-collaboration in international customer-supplier relationships are presented and discussed. ? 2014 Elsevier B.V.Cross-border exchange; E-collaboration; International exchange; Relationship performance; Supplier-customer relationship[SDGs]SDG17Cross-border; e-Collaboration; International exchange; Relationship performance; Supplier-customer relationshipsjournal article10.1016/j.im.2014.08.0022-s2.0-84907511895