國立臺灣大學圖書資訊學系謝孟君2006-09-282018-05-302006-09-282018-05-302006-01-14http://ntur.lib.ntu.edu.tw//handle/246246/200609271231258358213. process. 1. innovation. 2. know-how. 3. empathic design. 4. 5. buckman laboratories. arthur andersen enterprise award. 6. gameth. pilot study. 7. storage technology corporation. storagetek. storagetekapplication/pdf422713 bytesapplication/pdfzh-TWjournal articlehttp://ntur.lib.ntu.edu.tw/bitstream/246246/20060927123125835821/1/0000020.pdf