https://scholars.lib.ntu.edu.tw/handle/123456789/612400
標題: | An exploratory study on expert system's applications in fashion mass customization | 作者: | Liu N. TSAN MING CHOI Yuen M.C.-W. Ng F. |
關鍵字: | Expert system; Fashion; Mass customization | 公開日期: | 2009 | 卷: | 6 | 起(迄)頁: | 3606-3610 | 來源出版物: | Proceedings of the 2009 International Conference on Machine Learning and Cybernetics | 摘要: | Nowadays, fashion retailing business has become increasingly competitive. Some companies provide Mass Customization (MC) program to attract their customers and enhance sales and hence revenue. Since the customers do not have the professional knowledge on "mix-and-match" and "fashion coordination", most of the MC products cannot be the same as they desired, this may lead to dissatisfied customers and a large amount of returned products. In light of this, this paper proposes an MC expert system to offer the customers recommendations during the MC process. This proposed expert system can enhance customer satisfaction and also reduce the quantity of returned products. ? 2009 IEEE. |
URI: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-70350719363&doi=10.1109%2fICMLC.2009.5212789&partnerID=40&md5=7a347a927d82225f1dfe13375612b4b4 https://scholars.lib.ntu.edu.tw/handle/123456789/612400 |
ISBN: | 9.78E+12 | DOI: | 10.1109/ICMLC.2009.5212789 | SDG/關鍵字: | Exploratory studies; Fashion; Mass customization; Mix-and-match; Professional knowledge; Control theory; Cybernetics; Expert systems; Robot learning; Sales; Semiconductor counters; Customer satisfaction |
顯示於: | 工商管理學系 |
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