Issue Date | Title | Author(s) | Source | scopus | WOS | Fulltext/Archive link |
---|---|---|---|---|---|---|
2009 | A Case Study on Application of Intellectual Monitor Technique Using Service Experience Engineering | HOUN-GEE CHEN ; Yu-Liang Chuang; Jun-Han Chen; Shiuan-Lung Huang | Industry and Management Forum | |||
2008 | A Study on Customer-Oriented Service Design Methodology | Hsuan-Yu Liu; Shu-Ling Hsiao; Shiuan-Lung Huang; HOUN-GEE CHEN | Industry and Management Forum |