Publication: The impact of financial services quality and fairness on customer satisfaction
| cris.lastimport.scopus | 2025-05-13T22:47:21Z | |
| cris.virtual.department | Business Administration | en_US |
| cris.virtual.orcid | #PLACEHOLDER_PARENT_METADATA_VALUE# | |
| cris.virtualsource.department | e1dec756-bce8-477f-8c4f-b994c8a16147 | |
| cris.virtualsource.orcid | e1dec756-bce8-477f-8c4f-b994c8a16147 | |
| dc.contributor.author | HOUN-GEE CHEN | en_US |
| dc.contributor.author | Liu, J.Y.-C. | en_US |
| dc.contributor.author | Sheu, T.S. | en_US |
| dc.contributor.author | Yang, M.-H. | en_US |
| dc.creator | Chen, H.-G.;Liu, J.Y.-C.;Sheu, T.S.;Yang, M.-H. | |
| dc.date.accessioned | 2020-03-06T03:41:15Z | |
| dc.date.available | 2020-03-06T03:41:15Z | |
| dc.date.issued | 2012 | |
| dc.identifier.doi | 10.1108/09604521211253496 | |
| dc.identifier.scopus | 2-s2.0-84863489803 | |
| dc.identifier.uri | https://scholars.lib.ntu.edu.tw/handle/123456789/471997 | |
| dc.identifier.url | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84863489803&doi=10.1108%2f09604521211253496&partnerID=40&md5=819e92c5310f586cfd78a8ce49bdc3b7 | |
| dc.relation.ispartof | Managing Service Quality | |
| dc.relation.journalissue | 4 | |
| dc.relation.journalvolume | 22 | |
| dc.relation.pages | 399-421 | |
| dc.title | The impact of financial services quality and fairness on customer satisfaction | en_US |
| dc.type | journal article | en |
| dspace.entity.type | Publication |