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  4. Anger as a trigger for information search in integrative negotiations
 
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Anger as a trigger for information search in integrative negotiations

Journal
Journal of Applied Psychology
Journal Volume
105
Journal Issue
7
Pages
713-731
Date Issued
2020
Author(s)
Rees L
SHU-CHENG CHI  
Friedman R
Shih H.-L.
DOI
10.1037/apl0000458
URI
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85075710100&doi=10.1037%2fapl0000458&partnerID=40&md5=30d43d26d0d742d77eaee03c881095d7
https://scholars.lib.ntu.edu.tw/handle/123456789/579964
Abstract
Research has shown that anger can be both detrimental in negotiations (increasing the chance of impasse or conflict) and helpful to the angry person (by eliciting concessions from the other party). Much of this work has focused on a receiver's emotional response to anger. Yet little work has examined the influence of anger on information search, an important cognitive mechanism for joint value creation in integrative negotiations. We propose a cognitive approach: that negotiators facing an angry partner are more likely to seek out diagnostic information about their partner's preferences and priorities. In turn, this information should enable negotiators to reach higher joint gains. Across multiple studies, we find that negotiators facing an angry versus a happy counterpart seek out more information, which leads to increased value creation. We discuss the theoretical and practical implications of these findings. ? 2019 American Psychological Association.
Subjects
anger; article; controlled study; happiness; human; theoretical study; adult; anger; information seeking; interpersonal communication; physiology; psychology; social interaction; Adult; Anger; Conflict, Psychological; Humans; Information Seeking Behavior; Negotiating; Social Interaction
Type
journal article

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