A Study of Students’ Experience and Perceived Helpfulness of Using Digital Video Resource on Service Learning

The purpose of this study was to explore students’ experience of and perceived helpfulness of online speech video resources on students learning facilitation. This study used NTU Open Service Learning Website developed by National Taiwan University (NTU) as a case, and conducted a survey to NTU students to collect students’ responses and using behaviors of NTU Open Service Learning Website. Results showed that most students are satisfied with the usability of NTU Open Service Learning, and confirmed the effects they perceived helpfulness of NTU Open Service Learning. Results also showed that the freshmen reported higher levels of satisfaction of the website usability and perceived helpfulness of their learning and development. Moreover, students with more experience of website usage reported higher perceived helpfulness of their learning and development. This study further proposed suggestions to application and research of using digital video resources for learning facilitation to service learning.