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College of Management / 管理學院
International Business / 國際企業學系
Do We Click at the First Sight? A Model of Customer-Employee Instant Rapport in the First Service Encounter
Details
Do We Click at the First Sight? A Model of Customer-Employee Instant Rapport in the First Service Encounter
Journal
Academy of Marketing Science World Marketing Congress
Date Issued
2011-7
Author(s)
Jiun-Sheng Chris Lin
Cheng-Yu Lin
URI
https://scholars.lib.ntu.edu.tw/handle/123456789/403660
Type
conference paper