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  4. Using participatory design and visual narrative inquiry to investigate researchers’ data challenges and recommendations for library research data services
 
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Using participatory design and visual narrative inquiry to investigate researchers’ data challenges and recommendations for library research data services

Journal
Program
Journal Volume
49
Journal Issue
4
Pages
408-423
Date Issued
2015-01-01
Author(s)
Mattern, Eleanor
Jeng, Wei  
He, Daqing
Lyon, Liz
Brenner, Aaron
DOI
https://api.elsevier.com/content/abstract/scopus_id/84941355311
10.1108/PROG-01-2015-0012
URI
https://scholars.lib.ntu.edu.tw/handle/123456789/405725
URL
https://api.elsevier.com/content/abstract/scopus_id/84941355311
Abstract
© 2015, Emerald Group Publishing Limited. Purpose – The purpose of this paper is to report on an information gathering study on users’ research data-related challenges and proposals for library research data services (RDS). This study probes how early career researchers visually conceptualize the research process in their disciplines, their self-reported research data challenges, and their recommendations for library RDS. Design/methodology/approach – Two focus group sessions were undertaken with a total of eight early career researchers. Adopting the visual narrative inquiry method, the participants were asked to sketch the general research process in their domain. The individuals’ illustrations of the research process were then used as the basis for reflecting on their data-related needs and potential RDS that would assist them during the research process. Findings – Participants presented a research process that was more personal and, in most cases, more imperfect than the research lifecycle models that academic libraries are increasingly using for RDS development and communication. The authors present their data-related challenges, which included data access barriers, low knowledge of best practices for research data management, the need for a deeper understanding of post-publication impact, and inconsistent awareness of existing library and institution RDS. The authors outline RDS recommendations that participants proposed, which included a web-based tools, customized training sessions, and “distilled” guides to research data best practices. Practical implications – The study flagged users’ gaps in understandings of existing library and institutional RDS, suggesting that there may be an opportunity to engage users in the design of communications plans for services. The findings from this user study will inform the development of RDS at the institution. Originality/value – This paper puts forth a methodological approach that academic libraries can adapt for understanding users’ needs and user-generated design solutions.
Subjects
Library service development | Participatory design | Research data services | Visual narrative inquiry
Publisher
EMERALD GROUP PUBLISHING LTD
Type
journal article

臺大位居世界頂尖大學之列,為永久珍藏及向國際展現本校豐碩的研究成果及學術能量,圖書館整合機構典藏(NTUR)與學術庫(AH)不同功能平台,成為臺大學術典藏NTU scholars。期能整合研究能量、促進交流合作、保存學術產出、推廣研究成果。

To permanently archive and promote researcher profiles and scholarly works, Library integrates the services of “NTU Repository” with “Academic Hub” to form NTU Scholars.

總館學科館員 (Main Library)
醫學圖書館學科館員 (Medical Library)
社會科學院辜振甫紀念圖書館學科館員 (Social Sciences Library)

開放取用是從使用者角度提升資訊取用性的社會運動,應用在學術研究上是透過將研究著作公開供使用者自由取閱,以促進學術傳播及因應期刊訂購費用逐年攀升。同時可加速研究發展、提升研究影響力,NTU Scholars即為本校的開放取用典藏(OA Archive)平台。(點選深入了解OA)

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