https://scholars.lib.ntu.edu.tw/handle/123456789/459535| Title: | The role of expected future use in relationship-based service retention | Authors: | Lin, J.-S.C. Wu, C.-Y. JIUN-SHENG LIN |
Issue Date: | 2011 | Journal Volume: | 21 | Journal Issue: | 5 | Start page/Pages: | 535-551 | Source: | Managing Service Quality | URI: | https://scholars.lib.ntu.edu.tw/handle/123456789/459535 | DOI: | 10.1108/09604521111159816 |
| Appears in Collections: | 國際企業學系 |
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