https://scholars.lib.ntu.edu.tw/handle/123456789/493702
標題: | Using path analysis to examine causal relationships among balanced scorecard performance indicators for general hospitals: The case of a public hospital system in Taiwan | 作者: | MING-CHIN YANG YU-CHI TUNG |
關鍵字: | Balanced scorecard; Hospital performance; Path analysis | 公開日期: | 2006 | 出版社: | Lippincott Williams and Wilkins | 卷: | 31 | 期: | 4 | 起(迄)頁: | 280-288 | 來源出版物: | Health Care Management Review | 摘要: | Examining whether the causal relationships among the performance indicators of the balanced scorecard (BSC) framework exist in hospitals is the aim of this article. Data were collected from all twenty-one general hospitals in a public hospital system and their supervising agency for the 3-year period, 2000-2002. The results of the path analyses identified significant causal relationships among four perspectives in the BSC model. We also verified the relationships among indicators within each perspective, some of which varied as time changed. We conclude that hospital administrators can use path analysis to help them identify and manage leading indicators when adopting the BSC model. However, they should also validate causal relationships between leading and lagging indicators periodically because the management environment changes constantly. ? 2006 Lippincott Williams & Wilkins, Inc. |
URI: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-33750580438&doi=10.1097%2f00004010-200610000-00003&partnerID=40&md5=b5ab85ddf50b142df3bd531b9b3a2615 https://scholars.lib.ntu.edu.tw/handle/123456789/493702 |
ISSN: | 0361-6274 | DOI: | 10.1097/00004010-200610000-00003 | SDG/關鍵字: | article; balanced scorecard; causal modeling; general hospital; health care organization; health care system; hospital administrator; hospital service; human; information processing; path analysis; public hospital |
顯示於: | 健康政策與管理研究所 |
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