https://scholars.lib.ntu.edu.tw/handle/123456789/579948
標題: | Inter-team task conflict within enterprise systems implementations | 作者: | Chang J Cheng F.-F Wu C.-S JIUNN-YIH JIANG |
關鍵字: | Information systems; Information use; Collaborative behavior; Collaborative conflict management; Enterprise system; Evidence-based; Functional areas; Multiple projects; Overall benefit; Task conflicts; Enterprise resource planning | 公開日期: | 2018 | 來源出版物: | Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 | 摘要: | To more effectively achieve the desired overall benefits of an enterprise system (ES), practitioners often adopt a multiple-project approach along with the overarching goal of ES implementation. This requires collaboration among projects within the ES implementation. Unfortunately, this can lead to conflict among corporate headquarters, management and different functional areas. The collaborative conflict management approach encourages parties to come up with solutions for the problems they encounter. From existing evidence based on a single-project context, findings have been inconclusive on whether the collaborative conflict management approach affects collaborative behavior differently depending upon the conflict type. This study will conduct a survey and examine the above relationship in ES implementations. ? PACIS 2018. |
URI: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85089215165&partnerID=40&md5=d1a1844df0e1ae887f74ef0f86386d74 https://scholars.lib.ntu.edu.tw/handle/123456789/579948 |
顯示於: | 工商管理學系 |
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