Innovative Service Operations for Survivals of SMEs under COVID-19: Two Cases in Hong Kong
Journal
IEEE Engineering Management Review
Journal Volume
49
Journal Issue
1
Pages
50-54
Date Issued
2021
Author(s)
Sethi S.P.
Abstract
The COVID-19 pandemic creates an unseen challenge to the world's business operations. In order to survive, companies have taken all kinds of measures. However, for small and medium enterprises, owing to relatively limited resources, surviving COVID-19 requires innovative measures. In this article, we examine two interesting 'innovative solutions' which are practiced in Hong Kong as operational strategies to deal with COVID-19. Managerial implications are also discussed. ? 1973-2011 IEEE.
Subjects
Cases; COVID-19; operations strategies; small and medium enterprises (SMEs)
Other Subjects
Management; Business operation; Hong-kong; Innovative solutions; Managerial implications; Operational strategies; Service operations; Engineering
Publisher
Institute of Electrical and Electronics Engineers Inc.
Type
journal article