https://scholars.lib.ntu.edu.tw/handle/123456789/629332
標題: | Influence, information technology & group polarization: A field study of a virtual team | 作者: | CHIH-HUNG PENG Slaughter, Sandra A. |
關鍵字: | Group polarization | Influence | Information technology | Persuasion | Virtual teams | 公開日期: | 4-十二月-2011 | 卷: | 2 | 起(迄)頁: | 1346-1365 | 來源出版物: | International Conference on Information Systems 2011, ICIS 2011 | 摘要: | This study examines influence and IT in group polarization. Group polarization is the tendency of group members to shif their initial positions to a more extreme direction following discussion. We hypothesize that informational influence is relatively more important than normative influence in causing group members to shift their positions and that IT can be used to enhance the effects of informational influence. Our investigation of group processes, influence and IT use by a virtual team responsible for forecasting ozone levels reveals several important findings. First, we find the heterogeneity of pre-discussion individual decisions and greater task uncertainty increase group polarization through a greater relative use of informational influence. Second, surprisingly, we find that the relative use of informational influence and the use of IT for persuasion are substitutive not complementary in their effects on group polarization. These findings have significant theoretical and practical implications for decision making in virtual teams. |
URI: | https://www.scopus.com/record/display.uri?eid=2-s2.0-84884632484&origin=resultslist&sort=plf-f https://scholars.lib.ntu.edu.tw/handle/123456789/629332 |
ISBN: | 9781618394729 |
顯示於: | 資訊管理學系 |
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