Knowledge creation and financial firm performance: Mediating processes from an organizational agility perspective
Journal
Proceedings of the Annual Hawaii International Conference on System Sciences
Pages
3622-3631
ISBN
9780769545257
Date Issued
2012-01-04
Author(s)
Abstract
Knowledge creation has emerged as a critical area in information systems research in the past decade [1]. One of the mechanisms through which knowledge creation enhances firm performance has been theorized as organizational agility. This paper empirically examines the role of organization agility as a mediator between knowledge creation processes and financial firm performance. Our survey study of 134 firms combined with objective measures of firm performance indicates that two forms of organizational agility - customer agility and operational agility, significantly mediate the effect of knowledge creation processes on firm performance. Our findings confirm prior research results that were based exclusively on survey data, and provide additional discussions on the role of organizational agility in facilitating the effect of knowledge creation processes on firm performance. Implications for researchers and managers are discussed. © 2012 IEEE.
Event(s)
2012 45th Hawaii International Conference on System Sciences, Maui, HI, USA
Publisher
IEEE
Type
conference paper