https://scholars.lib.ntu.edu.tw/handle/123456789/99616| Title: | The Effects of Service Quality Dimensions on Customer Satisfaction Across Different Service Types: Alternative Differentiation as a Moderator | Authors: | Lien, Nai-Hwa Kao, Shu-Luan |
Issue Date: | Nov-2008 | Journal Issue: | 35 | Start page/Pages: | 522-526 | Source: | Advances in Consumer Research | URI: | http://ntur.lib.ntu.edu.tw//handle/246246/201442 |
| Appears in Collections: | 工商管理學系 |
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