https://scholars.lib.ntu.edu.tw/handle/123456789/99616
Title: | The Effects of Service Quality Dimensions on Customer Satisfaction Across Different Service Types: Alternative Differentiation as a Moderator | Authors: | Lien, Nai-Hwa Kao, Shu-Luan |
Issue Date: | Nov-2008 | Journal Issue: | 35 | Start page/Pages: | 522-526 | Source: | Advances in Consumer Research | URI: | http://ntur.lib.ntu.edu.tw//handle/246246/201442 |
Appears in Collections: | 工商管理學系 |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.