Results 1-3 of 3 (Search time: 0.006 seconds).
Issue Date | Title | Author(s) | Source | scopus | WOS | Fulltext/Archive link | |
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1 | 2018 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees | Haw-Yi Liang; En-Yi Chou; Jiun-Sheng Chris Lin | American Marketing Association Service Research Conference | |||
2 | 2017 | Linking Employee and Customer Engagement Behaviors in Service Encounters: The Mediation of Relational Energy and Interaction Quality | Jiun-Sheng Chris Lin ; Chih-Ying Chu; Haw-Yi Liang | Academy of Marketing Science World Marketing Congress | |||
3 | 2010 | The Influence of Service Environments on Customer Emotion and Service Outcomes | Jiun-Sheng Chris Lin ; Haw-Yi Liang | American Marketing Association (AMS) SERVSIG Service Research Conference |