第 1 到 10 筆結果,共 10 筆。
公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 | |
---|---|---|---|---|---|---|---|
1 | 2013 | Service Employees as Brand Champions: The Effect of Service Employees’ Branding Behaviors on Brand Outcomes | Jiun-Sheng Chris Lin ; Cheng-Yu Lin; En-Yi Chou | Academy of Marketing Science World Marketing Congress | |||
2 | 2012 | The Role of Anticipated Regret in Switching Barrier-Based Customer Retention | Jiun-Sheng Chris Lin ; En-Yi Chou | American Marketing Association Service Research Conference | |||
3 | 2016 | Modeling Customer-Employee Instant Rapport in the First Encounter | Jiun-Sheng Chris Lin ; Cheng-Yu Lin | Academy of Marketing Science World Marketing Conference | |||
4 | 2017 | Linking Employee and Customer Engagement Behaviors in Service Encounters: The Mediation of Relational Energy and Interaction Quality | Jiun-Sheng Chris Lin ; Chih-Ying Chu; Haw-Yi Liang | Academy of Marketing Science World Marketing Congress | |||
5 | 2010 | Integrating Technology Readiness into Technology Acceptance in the Context of Self-service Technologies | Jiun-Sheng Chris Lin ; Hsing-Chi Chang | American Marketing Association (AMA) SERVSIG Service Research Conference | |||
6 | 2010 | The Influence of Service Environments on Customer Emotion and Service Outcomes | Jiun-Sheng Chris Lin ; Haw-Yi Liang | American Marketing Association (AMS) SERVSIG Service Research Conference | |||
7 | 2018 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees | Haw-Yi Liang; En-Yi Chou; Jiun-Sheng Chris Lin | American Marketing Association Service Research Conference | |||
8 | 2015 | The Effects of Self-service Technology Initiatives on Firm Value | Jiun-Sheng Chris Lin | Academy of Marketing Science World Marketing Conference | |||
9 | 2008 | The Effect of Self-Service Technology Initiatives on Firm Value | Jiun-Sheng Lin | American Marketing Association Summer Educator Conference | |||
10 | 2011 | Do We Click at the First Sight? A Model of Customer-Employee Instant Rapport in the First Service Encounter | Jiun-Sheng Chris Lin ; Cheng-Yu Lin | Academy of Marketing Science World Marketing Congress |